Privacy Policy

Last updated: December 2024

Introduction

At MagicalForm, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

  • Email address
  • Name
  • Company information
  • Payment information (processed securely through Stripe)

Form Data

  • Forms you create
  • Responses submitted to your forms
  • Form analytics and usage data

Usage Information

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process your transactions
  • Send you updates and marketing communications (with your consent)
  • Improve our service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest
  • Regular security audits
  • Access controls and authentication
  • Secure data centers

Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

Third-Party Services

We use third-party services for:

  • Payment processing (Stripe)
  • Analytics (Google Analytics)
  • Email delivery (SendGrid)
  • Cloud hosting (AWS)

Cookies

We use cookies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@magicalform.com