Form Decision Logic Explained
Direct Answer
Form decision logic is a system of conditional rules and AI evaluation that automatically determines what happens after a form submission. It combines "if-then" logic with AI scoring to route, accept, reject, or trigger actions based on responses.
How Decision Logic Works
Decision logic transforms passive forms into active decision-makers. Instead of just collecting data, forms evaluate responses and take action automatically.
Basic Structure
Types of Decision Logic
1. Simple Conditional Logic
Basic if-then rules based on specific answers:
2. Multi-Condition Logic
Combine multiple criteria with AND/OR operators:
3. AI-Enhanced Logic
AI evaluates context and intent, not just exact matches:
4. Scoring-Based Logic
Assign points and make decisions based on total score:
Real-World Example
Coaching Program Application
Decision Logic Rules:
Actions Triggered by Logic
📧 Email Actions
- • Send acceptance/rejection emails
- • Trigger nurture sequences
- • Send proposals or quotes
- • Notify team members
📅 Calendar Actions
- • Book discovery calls
- • Schedule demos
- • Send calendar invites
- • Block time slots
🔄 CRM Actions
- • Create contact records
- • Update lead status
- • Assign to sales reps
- • Tag and categorize
🔔 Notification Actions
- • Slack/Teams alerts
- • SMS notifications
- • Dashboard updates
- • Webhook triggers
Why Decision Logic Matters
Instant Decisions
No waiting for human review. Decisions happen in real-time as forms are submitted.
Consistent Standards
Every submission is evaluated using the same criteria, eliminating human bias and inconsistency.
Scalable Automation
Handle 10 submissions or 10,000 with the same efficiency. No additional manual work required.
Better Experience
Applicants get immediate responses and clear next steps, improving satisfaction and conversion.
Build Forms with Smart Decision Logic
Create forms that evaluate, decide, and act automatically.
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